.pwai-root{--pwai-bg:#f5f7fb;--pwai-ink:#0f172a;--pwai-muted:#667085;--pwai-border:#e4e7ec;--pwai-panel:#ffffff;--pwai-accent:#e63f81;--pwai-accent-strong:#c92d67;--pwai-dark:#08142a;--pwai-dark-2:#10203f;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif}.pwai-floating-wrap{position:fixed;right:20px;bottom:20px;z-index:99999;display:flex;flex-direction:column;align-items:flex-end}.pwai-launcher{border:0;border-radius:999px;background:linear-gradient(135deg,var(--pwai-dark) 0%,var(--pwai-dark-2) 55%,var(--pwai-accent) 100%);color:#fff;padding:15px 24px;font-weight:800;font-size:17px;cursor:pointer;box-shadow:0 18px 40px rgb(2 6 23 / .24);transition:transform .18s ease,box-shadow .18s ease,filter .18s ease}.pwai-launcher:hover{transform:translateY(-1px);filter:brightness(1.03);box-shadow:0 22px 46px rgb(2 6 23 / .28)}.pwai-panel{width:390px;max-width:calc(100vw - 24px);height:min(720px, calc(100vh - 80px));background:var(--pwai-panel);border:1px solid rgb(15 23 42 / .08);border-radius:26px;overflow:hidden;box-shadow:0 30px 70px rgb(2 6 23 / .22);display:flex;flex-direction:column;margin-top:12px}.pwai-shortcode-wrap .pwai-panel{position:relative;width:100%;max-width:420px;height:680px}.pwai-header{background:linear-gradient(135deg,var(--pwai-dark) 0%,var(--pwai-dark-2) 68%,#1b2e57 100%);color:#fff;padding:18px 18px 16px;display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.pwai-header__meta{min-width:0}.pwai-title{font-size:22px;font-weight:900;line-height:1.1;margin-bottom:5px;letter-spacing:-.02em}.pwai-subtitle{font-size:13px;opacity:.96;display:flex;align-items:center;gap:8px}.pwai-dot{width:8px;height:8px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 4px rgb(34 197 94 / .18)}.pwai-header__actions{display:flex;align-items:center;gap:8px}.pwai-new-chat,.pwai-close{border:0;cursor:pointer;transition:transform .18s ease,filter .18s ease,opacity .18s ease}.pwai-new-chat{border-radius:999px;background:linear-gradient(135deg,var(--pwai-accent) 0%,#ff6aa0 100%);color:#fff;font-weight:800;padding:11px 16px;box-shadow:0 12px 24px rgb(230 63 129 / .24)}.pwai-close{width:42px;height:42px;border-radius:14px;background:rgb(255 255 255 / .12);color:#fff;font-size:24px;line-height:1}.pwai-new-chat:hover,.pwai-close:hover{transform:translateY(-1px);filter:brightness(1.03)}.pwai-privacy{padding:13px 18px;color:var(--pwai-muted);font-size:13.5px;line-height:1.55;border-bottom:1px solid var(--pwai-border);background:#fbfcfe}.pwai-messages{flex:1;overflow:auto;padding:18px;background:linear-gradient(180deg,#fbfcfe 0%,#f5f7fb 100%)}.pwai-msg{max-width:86%;margin-bottom:12px;padding:14px 16px;border-radius:20px 20px 20px 8px;background:#fff;color:var(--pwai-ink);border:1px solid rgb(15 23 42 / .06);box-shadow:0 12px 24px rgb(15 23 42 / .05)}.pwai-msg--user{margin-left:auto;background:linear-gradient(180deg,#eef4ff 0%,#e7efff 100%);border-radius:20px 20px 8px 20px}.pwai-msg--human{background:linear-gradient(180deg,#eefaf1 0%,#e7f7eb 100%)}.pwai-msg__label{font-size:11px;font-weight:900;letter-spacing:.08em;color:#667085;margin-bottom:8px}.pwai-msg__body{font-size:15.5px;line-height:1.6}.pwai-human-form{padding:16px;border-top:1px solid var(--pwai-border);background:#fff6fa}.pwai-human-form__title{font-size:15px;font-weight:800;color:var(--pwai-ink);margin-bottom:10px}.pwai-human-form input{width:100%;box-sizing:border-box;margin-bottom:10px;border:1px solid #d0d5dd;border-radius:14px;padding:14px;font-size:15px;background:#fff}.pwai-human-submit{width:100%;border:0;border-radius:14px;background:var(--pwai-dark);color:#fff;font-weight:800;padding:14px;cursor:pointer}.pwai-footer{border-top:1px solid var(--pwai-border);background:#fff;padding:14px 16px 16px}.pwai-human-btn{border:0;border-radius:999px;background:#f4f4f5;color:var(--pwai-dark);font-weight:800;padding:10px 15px;cursor:pointer;margin-bottom:12px}.pwai-compose{display:flex;gap:10px;align-items:center}.pwai-input{flex:1;border:1px solid #d0d5dd;border-radius:16px;padding:14px 16px;font-size:15px;min-width:0;background:#fff;box-shadow:inset 0 1px 2px rgb(16 24 40 / .03)}.pwai-input:focus{outline:none;border-color:rgb(230 63 129 / .45);box-shadow:0 0 0 4px rgb(230 63 129 / .12)}.pwai-send{border:0;border-radius:16px;background:var(--pwai-dark);color:#fff;font-weight:800;padding:14px 18px;cursor:pointer;min-width:88px}.pwai-send:disabled{opacity:.65;cursor:not-allowed}.pwai-shortcode-wrap .pwai-close{display:none}@media (max-width:600px){.pwai-floating-wrap{right:10px;bottom:10px;left:10px;align-items:flex-end}.pwai-panel{width:min(420px, calc(100vw - 20px));max-width:calc(100vw - 20px);height:min(78vh, 720px)}.pwai-launcher{font-size:16px;padding:14px 22px}.pwai-title{font-size:20px}}