If your question is about an order you have already placed, email us at hello@partywafers.co.uk .

Please include your order number and a clear description of what you need help with. If there is a problem with the product or delivery, attach clear photographs where relevant.

You don’t need to email us to have a design prepared. Use our online wafer designer to create your artwork, preview how your wafer could look and make changes before ordering.

Already have finished artwork? Select Your Own Artwork inside the designer and upload it there.

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• Questions about an existing order
• Delivery and urgent order enquiries
• Problems with an order or delivery
• Questions about quantities or larger orders
• Product, ingredients or allergen questions
• General questions before ordering

When contacting us about an existing order, please include anything relevant to your enquiry:

• Your order number
• The quantity ordered
• Your required or event date
• A clear description of the problem or question
• Photos or files if they help explain the issue