Contact Us
Need help with an order, delivery, artwork or a custom design? Get in touch and we’ll be happy to help.
Email Us
For general enquiries, order questions, artwork checks or delivery help, email us at:
Please include as much detail as possible so we can help you faster.
Call Us
If you would prefer to speak to us, you can call:
For artwork checks and detailed order questions, email is often the easiest option because you can attach files and reference images.
Opening Hours
- Monday to Friday: 9AM – 5PM
- Saturday: 10AM – 4PM
- Sunday: Closed
Messages sent outside of opening hours will be replied to as soon as possible during the next working period.
What We Can Help With
You can contact us about:
- product recommendations
- birthday, wedding or party orders
- custom artwork and logo uploads
- delivery options and urgent orders
- order problems or damaged deliveries
- general questions before ordering
Artwork Help
If you want us to check your file before ordering, email your artwork to us and we’ll let you know whether it looks suitable for print.
The best files are usually:
- PNG
- high-quality JPG
If you are asking about artwork, include your file, your order idea, and any names, dates or wording you want added.
Before You Contact Us
To help us answer your message as quickly as possible, please include:
- your order number, if you already placed an order
- the product you are asking about
- your event date
- your required quantity
- any artwork or reference images, where relevant
The more detail you send, the faster we can help.